We are thinking of all of our guests from all over the world at this challenging time and hope that you and your families are keeping safe and looking after one another. Like you, we find ourselves in unchartered waters and are having to take each day as it comes.
We are aware that due to international travel restrictions and the effect of COVİD -19 on the entire world, travel plans may have to change. We understand that you may not be able to travel on the dates that you have booked and so we are aiming to contact each one of you who has made a booking for this year to clarify holiday options. We will be contacting you a month or so before your holiday dates.
If at any time you opt to change the dates of your flights and want to look at alternative holiday dates, please get in touch so that we can let you know of availability. Similarly if at any time you decide to cancel flights, please let us know so that we can keep our availability charts up to date.
For any guests who have paid a deposit for Villa or apartment accommodation and are unable to take their holiday on the booked dates, we will be happy to carry this deposit forward to another date, including all of 2021.
Final balance payments: Normally we request final balance payments 4 weeks before your holiday. (This is all guests who wish to pay by bank transfer or card) This year we will be waivering this, as we realise how quickly things can change. We will accept the final balance payment once you are here on holiday. We would ask therefore that if at any time you choose not to travel or are unable to travel due to travel retrictions from your country of residence to Turkey, that you let us know as soon as possible so that we can release the accommodation for other potential bookings.
We want you all to be making the best decisions for yourselves and for the health and wellbeing of your families. We do not under estimate the hesitance to travel in such uncertain times.
We assure you that we are working hard here in Turkey to prepare the hotel, apartments and villas and their lovely gardens, so that when this is all over we will be ready to welcome you back for a wonderful holiday and the much needed break everyone will need!!
Meanwhile, stay safe, look after your families, friends and neighbours and for the time being #STAYATHOME